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[SOLVED]820-3115 Artifacts and freezes. Intermitant.

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  • [SOLVED]820-3115 Artifacts and freezes. Intermitant.

    First tested RAM then noticed this machine looks to have had a fall.
    The machine will boot and run fine. However when tapping left side of the palm rest gently it will artifact and freeze.

    My guess would be damage as result of impact, and to find whatever came slightly unstuck.

    Any ideas on where to start please?
    Last edited by G.Beard; 12-20-2016, 10:47 AM.

  • #2
    Bad ram slot......

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    • #3
      Ripped up pads on one of the RAM slots, usually the one closest to the trackpad. Max out the remaining slot, repair not possible.

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      • #4
        Thanks!.
        Sure enough, RAM slot closest to trackpad empty = no freezing.

        Thank you both.

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