I have a customer who sent me a unit they're having trouble with. It's a 2009 17", and they reported that it drains batteries even when sleeping. I checked it, and it does seem to drain quicker than normally (~8% over 1 hour while asleep). I tried several known-good (genuine) batteries, and the issue persists. The unit has an SSD installed, but I'm not sure if that could be related to the battery drain issue.
Having never really encountered this issue yet, I'm not sure where to start on this one. System profiler shows amperage at -252 mA and voltage at 7798 mV. Unit works fine otherwise. They did report that the unit will shut down under heavy load, but I'm fairly certain that's a C7771 issue, and not related to the battery drain.
Any ideas?
Having never really encountered this issue yet, I'm not sure where to start on this one. System profiler shows amperage at -252 mA and voltage at 7798 mV. Unit works fine otherwise. They did report that the unit will shut down under heavy load, but I'm fairly certain that's a C7771 issue, and not related to the battery drain.
Any ideas?