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820-00239: Not recorgnizing ssd + critical update error on external storage

M

macRepairAmb

Member
Have this one that was sent in with the question mark folder. I was able to go into Recovery window and confirmed that the ssd wasn't being seen, only the portion that carriers the OS re-install file. While trying an external storage, it also won't load the OS, but gives the error about needing a critical update.
I've tried powering the board with everything but just the display and then just external display with the same result.

Any suggestions on where to start with his one?
 
2informaticos

2informaticos

Administrator
Staff member
Touchbar driver resides on internal SSD.
That's the reason of critical update error.
Check if J9600 has good contacts.
 
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