[SOLVED]820-3787 random row of keys not working

ytesfay80

Member
This is the same board that I just got help with fixing due to internal speakers not working. https://www.rossmanngroup.com/boards...th-sound-works

That issue is fixed but now I am having issues with a row of keys that are not working. "zxcvbnm,." those keys are not working and I plugged in another new keyboard of mines and the same keys on that one didn't work either. When I plugged in a usb keyboard those keys were registering from usb keyboard.
I've done an SMC and PRAM reset already.

Also the keyboard backlight is not turning on in the OS even though I am to toggle the keyboard backlight from the keyboard but no light appears on the keyboard.

I've removed the SSD and booted into my OS on a USB stick but that didn't solve the issue either.
 

ytesfay80

Member
Replaced connector and now keyboard is working fine. The Backlight cable wasn't plugged as I thought it was because i mistook the microphone cable for the kbd backlight cable.

Everything is all fine now. Thanks again Duke.
 
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