Another 820-01700 board issue - Haptic feedback only, not power cycling, no fans or display at all.

JustinJo

New member
Haptic feedback from the track-pad only, not power cycling, no fans or display at all. I have tried multiple chargers and cables. Tried disconnecting the battery as well. Also tried disconnecting track-pad, speakers, and touch bar. When I get haptic feedback I can hold the power button and it will turn off, and when I hit the trackpad again it does the same thing. I do have a USB-C tester thing and a multimeter. Can anyone help me with this?
 

JustinJo

New member
I'm using a 140W also tried an 87W. It has the same behavior with and without a battery though. I have this USB-C testing device, but don't really understand how to use it.
 

2informaticos

Administrator
Staff member
USBC meter is very useful; it shows if charger switches to 20V and the current consumption of the board.

Discard 87W charger, is not good for this board.
The charger cable is also important, as for 100W (or more) the cable must be electronically marked.
You can test with a working MacBook, if the charger is recognized as being 140W; if not, find another cable (Amazon, Aliexpress).
 

2informaticos

Administrator
Staff member
"How do I see if it is recognized as 140W?
...............................
You can test with a working MacBook, if the charger is recognized as being 140W"
It is listed on System Report.
You should get a battery holding some charge, for proper test.

Trackpad haptic is not a signal of booted board.
 

JustinJo

New member
It says
Wattage (W): 94
Name: 140W USB-C Power adapter
Charging: Yes

And it shows a serial number. Should it be showing 140W? I did order some 240W USB-C cables that should be here within a couple hours.

I know that haptic does not mean its booting, but it does the haptic with and without the battery connected. And it has been running on battery overnight. So the battery is not necessarily low.
 

2informaticos

Administrator
Staff member
Charger looks like properly detected.

Do you get voltage on any big coil?
What is PPBUS_G3H voltage w/ and w/o battery connected (charger present)?
 
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