820-3332 NO POWER

hello,
client have change battery, machine works during 2 month and now no power
i have check no water damage
PPBUS_G3H have only 3.5V
I have remove F7040/41 and same, 3.5V on pin 1 and 1.12V on pin 2
Replace U7000 for check and same
PP3V42_G3H is present
i have green light on charger
 
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