nate8organic
New member
Customer contacted about an early 2013 13" with external display issues. here is his message to us.
"My MacBook pro (early 2013) will randomly get a black screen any time that I connect it to an external display. By black screen I mean that there's nothing that will make it, no image will be sent out, but you can still feel that the fan is on, and the keyboard is lit up. I thought it was a beta issue, and after two visits to the Apple store they said they "fixed" it by downgrading it back to High sierra. But that was not the case, it wont black screen as much, but I'm assuming its an issue with the onboard nvidia gpu"
wondering if this is something worth trying to fix?
Thanks
"My MacBook pro (early 2013) will randomly get a black screen any time that I connect it to an external display. By black screen I mean that there's nothing that will make it, no image will be sent out, but you can still feel that the fan is on, and the keyboard is lit up. I thought it was a beta issue, and after two visits to the Apple store they said they "fixed" it by downgrading it back to High sierra. But that was not the case, it wont black screen as much, but I'm assuming its an issue with the onboard nvidia gpu"
wondering if this is something worth trying to fix?
Thanks