Macbook pro Retina A1502 - Trackpad and Keyboard stuck

[lagadatorumea]

Hi, my client macbook Pro retina Macbook pro Retina A1502. Trackpad and Keyboard jams/stuck sometimes and does not work to click on. When I use external keyboard and mouse its working fine.

What could be the problem?

 

[JohnB8812]

What Mac is this? 2015? 2014? If it’s a 2015 inspect trackpad and trackpad flex for corrosion

 

[lagadatorumea]

What Mac is this? 2015? 2014? If it’s a 2015 inspect trackpad and trackpad flex for corrosion

Thanks for quick reply.. Would u suggest I put it through the Ultra sonic cleaner?

 

[phuketmymac]

If 2015 model, try another flex cable. These always fail.

 

[lagadatorumea]

If 2015 model, try another flex cable. These always fail.

Thanks phuketmymac.. I will order a new flexcable.. and try it out..

does anyone else have any other suggestion i could troubleshoot?

 

[dukefawks]

It is the flat cable in most non liquid damaged cases.

 

[lagadatorumea]

It is the flat cable in most non liquid damaged cases.

Thanks duke.. Great support..