820-00928 no picture

kaote0815

New member
I need your help. pls problem 820-00928 everything runs unfortunately no picture. I heard you have a solution, is that a secret?
Nobody wants to tell me.
thank you for your time
 

2informaticos

Administrator
Staff member
Welcome to the forum.
We are not magicians, we need informations about your board.

Any history available?
Check LCD connectors for any liquid sign.
Do you get external video?
 

JohnB8812

New member
There is NO PLZ bro here as PLZ bro will result in your post being ignored and forgotten...we need history what was the issue with this device liquid, drop damage, tech damage? As 2informaticos asked, external at least present?
 

kaote0815

New member
Thanks for the answer
I'm not a magician either
My experience tells me there are always some illnesses.
no liquid
I wrote everything runs normally
no picture
Cable from the display I checked are ok
I have a second monitor connected, the same no backlight and no picture

Best regards
 

JohnB8812

New member
If you don't even get external video, this probably has a bad CPU/GPU. Pull the board and inspect closely for any signs of corrosion on both sides of the board.
 

2informaticos

Administrator
Staff member
"I have a second monitor connected, the same no backlight and no picture"
Do you mean external monitor, or just tested another screen assembly?
Try disconnected internal LCD, with external monitor connected.
 

kaote0815

New member
oh yes google translator is sometimes inaccurate
I have another display connected.
no external devices.
no liquid
no fall damage
 

2informaticos

Administrator
Staff member
"I have another display connected.
no external devices."
Can you confirm if tested external monitor, through USB-C/HDMI output???
 
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