820-01700 Stuck on 20v 0.7A

2informaticos

Administrator
Staff member
First of all, welcome to the forum!

To enter DFU, no need of S5 voltages.
Be aware, do not choose restore option; as it will erase all your data!

0.7A is high too much for a board in off state; you've said no S5 voltage.
I suppose the battery was not connected.
A thermal cam should show something, in case of such high current.
Some chip should heat more than normal.
 

Hussamri

New member
Thank you so much for your reply,
I wish I knew everything you guys are talking about before purchasing my laptop.

I am not sure if it is relevant, by I have 64gb of RAM and 2tb of SSDs.

But to answer your questions: No the 0.7 shows after you connect everything back.

The board is connected to the battery and still shows 20v 0.7

would it be possible that I didn't perform the reviving steps correctly, because it my laptop still shows on the host computer when connecting for reviving.
or does it mean that there is still shorting somewhere?

Thanks.
 

2informaticos

Administrator
Staff member
Follow the exact steps from tutorial...
 

Hussamri

New member
Thank you so much,
I've asked the guy to send a discribtion of what he did, step by step and this is what he sent me:

Initially the board was reading 5v and 0.0Am. After diagnostic I found out they ppbus_g3h was short, then I injected voltage to find the short cos I know it will be obvious to find without a thermo cam. Then I found the short around the ssd chip that takes 5v then supply 2.5v. I removed and the short went off completely and the power was 20v, 0.00am but if left for a while the Amp will go from 4-72 then falls back to 0.0amp. I replaced the chip and immediately 5v was restored but the 2.5v wasn’t and I realized that it requires the computer to turn on before the 2.5v can be pushed out. So I decide to go through the power rails as it was still not turning on but was pushing out 20v , 0.72amp but the amps wasn’t stable. So I checked the pmic rails & they are all present, then I checked the first s5 rail which is pp1v8_s5 and it was 0.0. So I check for a short and realize there was a short of 27.45 but I seem not find where the short was coming from.
 

2informaticos

Administrator
Staff member
"I found out they ppbus_g3h was short, then I injected voltage to find the short"
Common failure for "a good technician" :(.

I just suppose he talks about U9580.
If was shorted, probably SSD was already fried.
If not, it was killed for sure when injected voltage.
Resistance to ground at L9580/81 can confirm this.

Your data is lost and T2 cannot boot the board, as it can get access to its dedicated SSD partition.
 

Hussamri

New member
So it is either I replace the whole board now, or replace the SSD?
If I lost my data already I would go with changing the whole board, I guess.
 
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