820-01987 ppdcin_g3h is 5v

kjchatman

Member
it was 5v on both usb-c ports and now it's 20v on one port and 5v on the other. the 20v is .7A and then slowly drops to 0 amps. the 5v port stays at .25 amps. i triied dfu and it didn't work but maybe it will now that the 20v port is sort of working
 

2informaticos

Administrator
Staff member
Follow all the tutorial steps.
Be sure to connect the cable on correct port!

You may have a problem with the port stuck at 5V.
However, try DFU first.
 
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