820-02016 A2337 No Backlight

Hey Everyone,

Happy New Year!

We've got a A2337 which has a backlight fault. No physical damage or liquid damage. Customer said after removing a charger the screen went dark.

We've assessed the board and the backlight circuit shows no short. Screen has been tested with known good board and is working fine.

QP800 voltages below:

PIN 4: 12V
PIN 3: 12V
PIN: 6/5/2/1: As soon as the board is connected to power these show 12V but within 30 seconds the voltage drops and eventually ends up at 0v

Checked the components for LCDBKLT_EN_L and BKLT_SD and these all test fine (compared against known good) but SD isn't pulling the line to 0v.

QP800 has then been replaced but no change.

Despite the other input and output values of UP800 being ok, this has been replaced to rule out a bad backlight driver. Still no change.

Checked the resistors, fb lines are all ok.

Would really appreciate some direction of where else to check as I've cross compared the full circuit and I'm a bit stumped.

Thank you!
 

2informaticos

Administrator
Staff member
Can you confirm image present on internal LCD for sure?
Check DP_INT_HPD_3V3_CONN level.

Be sure DP800 is not shorted A-K.
 

2informaticos

Administrator
Staff member
Check diode mode and voltage on BKLT_SCL/SDA lines.
Be sure RP850-53 are all good.

Inspect UD050 and its related components and traces.
 

2informaticos

Administrator
Staff member
You should check if mentioned resistors have good ohm value; not just diode mode to ground.

Just in case, try DFU revive; restore, if no data to save.
 
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