820-5029-a 4GHz 27inch iMac with graphics issues

Outofwhack

Member
This iMac exhibits strange effects when transitioning from login screen to the desktop.
Its a bit like a horizontal Venetian blinds being opened to view the fresh desktop.
i.e. it paints the new screen in horizontal bars from the bottom up.


Customer says it is also tediously slow.

Is this fixable?
 

2informaticos

Administrator
Staff member
Looks like GPU issue, if problem appears exactly when the graphics driver is loaded.
Check what happens starting in safe mode.
 

Outofwhack

Member
In safe mode:
  • progress increases to 50% point then sits for a minute or two then finally shows the login screen
  • when I login I see a 30 seconds of beach ball, black background then says its rebooting because of a fault.
  • instead of rebooting shows a black screen with moveable cursor.
  • when I hold power switch down it shows a popup asking if am I sure I want to shutdown.
 

Outofwhack

Member
Is this problem a result of manufacturing like the older iMac graphics daughter boards that could be fixed by baking to remake solder joints?

Is there any way to make a repair. I have already had the experience of purchasing a board that exhibited the exact same problem and had to be sent back.

Can the graphics chip be disabled to leave a workable system using onboard graphics?
 

2informaticos

Administrator
Staff member
Reballing is not definitive solution; but can help.
Almost all the time, the problem is inside the GPU die, not cracked solder balls (to board), as many peoples claim on Internet.
Desolder, solder new balls (leaded) and resolder again the chip on the board, suppose various heat/cold cycles, which can improve the bad contacts developed inside the GPU.
 
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