Anterweb
Member
History on this,
It came to me in April this year for a new battery, Got a call from them yesterday saying the battery had failed and the keyboard wasn't working due to the battery swelling,
I get the Air today and open it up the battery looks perfect no swelling at all, but not seen in OS and wont run off batt, I then notice that the keyboard works fine on the login screen but as soon as OS boots keyboard does not work ( Trackpad does! ) (( Also noticed there is no keyboard back light and pushing the keyboard brightness buttons on keyboard causes the mac to hang! ))
I then notice that the charger that was in the bag with this air was very badly frayed with bare wires exposed,
I've installed a new battery and now it charges and runs off new battery but still no Keyboard or backlight , Keyboard works fine in login screen and in internet recovery setup it just stops as soon as OS loads,
I'm thinking something has caused the keyboard backlight to blow and as soon as the OS is telling the machine to turn on the keyboard backlight its killing the keyboard?
Is this possible? have you experienced this issue before? what should I do from here?>
Thanks in advance
It came to me in April this year for a new battery, Got a call from them yesterday saying the battery had failed and the keyboard wasn't working due to the battery swelling,
I get the Air today and open it up the battery looks perfect no swelling at all, but not seen in OS and wont run off batt, I then notice that the keyboard works fine on the login screen but as soon as OS boots keyboard does not work ( Trackpad does! ) (( Also noticed there is no keyboard back light and pushing the keyboard brightness buttons on keyboard causes the mac to hang! ))
I then notice that the charger that was in the bag with this air was very badly frayed with bare wires exposed,
I've installed a new battery and now it charges and runs off new battery but still no Keyboard or backlight , Keyboard works fine in login screen and in internet recovery setup it just stops as soon as OS loads,
I'm thinking something has caused the keyboard backlight to blow and as soon as the OS is telling the machine to turn on the keyboard backlight its killing the keyboard?
Is this possible? have you experienced this issue before? what should I do from here?>
Thanks in advance