Hello
Client has brought in laptop with their son saying there is no screen.
I get the laptop in the bench and open lid... perfect video. This morning nothing on display for about five minutes, I go away for a bit to find a torch to see if it's just no back-light and the laptop is on again and running.
Given the intermittent nature of the issue how do I start diagnosing ?
Are there any known / common problems with this laptop ? I've head of the stage light issue but not sure if it applies here.
Cheers
James
PS Will update post if I determine if it's backlight / video / no power.
Client has brought in laptop with their son saying there is no screen.
I get the laptop in the bench and open lid... perfect video. This morning nothing on display for about five minutes, I go away for a bit to find a torch to see if it's just no back-light and the laptop is on again and running.
Given the intermittent nature of the issue how do I start diagnosing ?
Are there any known / common problems with this laptop ? I've head of the stage light issue but not sure if it applies here.
Cheers
James
PS Will update post if I determine if it's backlight / video / no power.