Biggtechman
Member
Hello.
customer brought in a 820-00165-a
Says when she plugs her charger in the laptop turns off.
Upon inspection.
The backlight is turning off as soon as charger plugged in and there is no light on chatger.
iwhen using a torch it appears to have the charging symbol in batter status bar.
but it does not move.
I've tried a pram and a smc reset.
when and reset the light does not turn on to indicate it worked.
Any one experieexperienced before?
customer brought in a 820-00165-a
Says when she plugs her charger in the laptop turns off.
Upon inspection.
The backlight is turning off as soon as charger plugged in and there is no light on chatger.
iwhen using a torch it appears to have the charging symbol in batter status bar.
but it does not move.
I've tried a pram and a smc reset.
when and reset the light does not turn on to indicate it worked.
Any one experieexperienced before?