Welcome to the new forum!
Over the past five months, dealing with vbulletin/paypal has been a nightmare. The payment method between vbulletin/PayPal wasn't working - the IPN was trying to refer to an incorrect URL. vBulletin was passing the wrong information to Paypal. As a result, it seems PayPal has stopped sending IPN messages entirely, even with the new xenforo forum.. I spent about an hour on the phone with PayPal and it went nowhere, so I switched to Stripe for payments. All is now working.
So:
1) If you want to sign up, after registering, go to https://boards.rossmanngroup.com/account/upgrades and pay through here. I think it might even support apple pay, but I can't test that(for obvious reasons
).
2) If you signed up in the past day or two using Paypal and it did not add you, let me know - email [email protected] , we'll refund you on PayPal and you'll have to sign up using a credit card with stripe. I realize how much of a miserable pain in the ass this is and wish I had dumped vbulletin when these issues first began in December. I am sorry.
3) It seems most people can log in, but for a few people their old passwords are not working. If that is the case, email us FROM THE EMAIL YOUR ACCOUNT IS REGISTERED TO and we'll reset your password for you.
I am sorry for all of these issues - this is inexcusably bad forum management on my part, and totally my fault.
Over the past five months, dealing with vbulletin/paypal has been a nightmare. The payment method between vbulletin/PayPal wasn't working - the IPN was trying to refer to an incorrect URL. vBulletin was passing the wrong information to Paypal. As a result, it seems PayPal has stopped sending IPN messages entirely, even with the new xenforo forum.. I spent about an hour on the phone with PayPal and it went nowhere, so I switched to Stripe for payments. All is now working.
So:
1) If you want to sign up, after registering, go to https://boards.rossmanngroup.com/account/upgrades and pay through here. I think it might even support apple pay, but I can't test that(for obvious reasons
2) If you signed up in the past day or two using Paypal and it did not add you, let me know - email [email protected] , we'll refund you on PayPal and you'll have to sign up using a credit card with stripe. I realize how much of a miserable pain in the ass this is and wish I had dumped vbulletin when these issues first began in December. I am sorry.
3) It seems most people can log in, but for a few people their old passwords are not working. If that is the case, email us FROM THE EMAIL YOUR ACCOUNT IS REGISTERED TO and we'll reset your password for you.
I am sorry for all of these issues - this is inexcusably bad forum management on my part, and totally my fault.